The 24/7 emergency hotline on 061 261 15 15 is staffed 365 days a year! 

In a dental emergency, it is vital to take the right steps immediately:

  1. call your dentist as soon as possible.
  2. If your own dentist is not available, call the medical emergency hotline 061 261 15 15. The call handler will then refer you to the on-call emergency dentist. All dentists licensed to practise in the cantons of Basel-Stadt and Basel-Landschaft participate in the emergency dental service.

What to do if you have a dental accident:

  1. Stay calm and don't panic
  2. If the bleeding is severe, bite on a piece of gauze or a cloth handkerchief
  3. Call your own dentist or the emergency hotline on 061 261 15 15 as soon as possible


Look for the bit that has broken off. Place it in a special tooth preservation canister (available from pharmacies) or in water as quickly as possible.


Find the tooth and pick it up – be sure to hold it by the crown side only, never touch the root. Never clean the tooth, even if it's dirty! Get the tooth in a moist environment as soon as possible, ideally in a special tooth preservation canister (available from pharmacies). If you cannot get one of these special canisters, put the tooth in cold milk or wrap it in cling-film.


Leave the tooth alone, do not manipulate it. Be very careful when chewing.

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